SHIPPING AND PAYMENT POLICY


    1.    Reliable Delivery Partners:
We take pride in ensuring your products are delivered with utmost care. Neighbourhood Baguette partners only with reputed national couriers, including Bluedart, FedEx, and Delhivery etc, to guarantee safe and timely delivery.


    2.    Freshly Baked, Prepaid Orders Only:
Our commitment to freshness means that every batch of cookies is baked specifically for your order. Due to this personalised approach, we do not support Cash on Delivery (COD) options. All payments must be completed online at the time of placing the order for a smooth transaction experience.


    3.    Timely Dispatch & Delivery:
Once your order is confirmed, we ensure it is shipped within 48 hours. Depending on the destination, you can expect to receive your order within 3 to 5 business days. Rest assured, we work diligently to get your freshly baked goodies to you as quickly as possible.


    4.    Order Tracking for Peace of Mind:
As soon as your order is dispatched, we will send you an email with detailed tracking information. This will allow you to monitor your package and anticipate its arrival with ease.


    5.    Secure & Hassle-Free Payment Options:
We support various secure online payment methods, including credit cards, debit cards, net banking, and digital wallets. Our payment gateway is fully encrypted (AES-512) to protect your transaction information.


    6.    Customer Support for Delivery Inquiries:
Should you have any concerns or inquiries regarding your order’s delivery, our customer support team is here to assist you. Simply reach out via email or phone, and we will be happy to help.